Surgent's Workplace Etiquette for Young Professionals

Overview

Understanding the nuances of workplace protocol facilitates effective interactions within the office as well as at external business functions. In this class you will learn how to cultivate your executive presence as well as how to conduct yourself in a variety of business settings. The work environment extends beyond the walls of the office into client sites, business events, and conferences. You will be provided with the tools to navigate every situation with confidence and grace. Although the workplace is an evolving structure, the general rules of etiquette such as kindness, respect, cooperation, and effective communication have not shifted.

Highlights

• Projecting a professional presence
• Verbal communication skills to elevate your message
• Mastering non-verbal communication
• Protocol for office settings
• Building trust within the organization and with clients
• Running an impactful meeting
• Adding value as a meeting attendee
• Executive dining etiquette strategies and tips

Prerequisites

General familiarity with business principles

Designed For

Young professionals in the accounting or financial service professions who are interested in elevating and fine tuning a workplace presence to enhance career opportunities.

Objectives

• Understand how to cultivate and project an executive presence
• Integrate perception management through appearance, behavior, and communication in the workplace
• Effectively navigate business dining settings and client events

Preparation

None

Notice

This on-demand webcast can be taken at any time of your choosing and is valid for one year from the date of purchase. No live instructor is present, and an exam is required to earn credit. You must score 70% or higher to earn the certificate.

How do I access my Self-Study Package?

Visit https://www.surgentcpe.com/login and enter your username (your LCPA email address) and password. If you do not remember your password, press the "Forgot?" button to receive a password reset email. Once logged in, the page will refresh to display your account menu on the left side.